Service Appointment

How to Experience Higher ROI in Your Fixed Ops

The first step to streamlining your Fixed Ops department is making sure you have an efficient system for scheduling and performing service. Service Appointment is designed to integrate with CDK DASH and provide an easy-to-use system, similar to one you currently use today.

Service Appointment gives you a Fixed Ops process that is:

    Easy to use
  • Manage incoming appointments with just a few clicks and easily change appointments with drag-and-drop technology
  • Preloaded Quick Pick service items help provide fast appointments
  • Create and manage one-time or recurring appointments
  • An intuitive, visual calendar gives you a clearer picture of your Fixed Ops


    Deeply integrated
  • Set up dealer operation schedules as well as Service Advisor schedules for accurate appointments
  • Access previous customer information quickly and update it on-the-fly
  • Quickly create an appointment for a new client with minimal information
  • Single click to convert an appointment to a repair order


  • Integrated with other Service Appointment creation systems
  • Tracks where those inputs are from for easy reporting
  • Allows your BDC or Service Booker to set appointments


Service Appointment can help improve your customer service with a more efficient scheduling process. Best of all, your Service Advisors will have more time to be productive, which can reduce your overall expenses.